Web
Hosting Terms
|
Network
Computer Systems
Web Design and Hosting has a responsibility
to protect each of our clients and provide the
best service possible. The customer is expected
to have a basic knowledge of how the Internet
functions, the types of use which are generally
acceptable on the Internet, and the types of
use which are to be avoided. Common sense is
the best guide as to what is considered acceptable
use. Also common sense is the rule when uploading
files during high traffic usage times on the
Internet. Network
Computer Systems
Web Design and Hosting offers space for your
site on our servers and has nothing to do whatsoever
with your access to reach our servers or the
time it takes to upload, etc. The following
guidelines were designed to ensure these services.
CONTENT
All
services provided by Network Computer Systems
Web Design and Hosting may be used for lawful
purposes only. Transmission, storage, or presentation
of any information, data or material in violation
of any United States Federal, State, or City
law is prohibited. This includes, but is not
limited to: copyrighted material, material we
judge to be threatening or obscene, or material
protected by trade secrets and other statutes,
violation of U.S. export restrictions, harassment,
fraud, trafficking of obscene material, drug
dealing, and other illegal activities. The subscriber
agrees to indemnify and hold harmless Network
Computer Systems Web Design and Hosting
from any claims resulting from the use of the
service that damages the subscriber or any other
party.
NOTE:
Pornography and sex-related merchandising is
prohibited. This includes sites that may infer
sexual content, or links to adult content elsewhere.
This is also true for sites that promote any
illegal activity or content that may be damaging
to our servers or any other server on the Internet.
Links to such materials are also prohibited.
A few examples of non-acceptable content or
links are: pirated software; hacker's programs
or archives; warez sites; mp3 archives
Network
Computer Systems and Hosting will be the
sole arbiter as to what constitutes a violation
of this provision.
SERVER
RESOURCES
Any
web site that uses a high amount of server resources
(such as CPU) will be given an option of either
paying extra (which depends on the resource
needed) or reducing the resource needed to an
acceptable level. Misuse of system resources,
including but not limited to employing posts
or programs which consume excessive CPU time
or storage space, permitting use of mail services,
mail forwarding capabilities, POP accounts,
or autoresponders other than for the customer's
own account, resale of access to CGI scripts
installed on Network Computer Systems Web
Design and Hosting's servers (without a valid
reseller account), or attempting to use a single
customer account for third party web sites by
allowing more than one domain pointer to be
used to reference pages within the customer's
site will not be allowed. Network Computer Systems
Web Design and Hosting shall be the sole arbiter
of what is considered to be a high server usage
level.
CHAT
ROOMS
Network
Computer Systems Web Design and Hosting
does not allow clients to install their own
chat rooms. Chat rooms tend to be a large system
hog and we cannot permit it as an account option.
Network Computer Systems Web Design and Hosting
does provide Java chat rooms for free or a small
extra fee that should meet most users' needs
and run without hindering the performance of
the servers. Non-Java chat rooms (cgi or perl
based) are not allowed.
BACKGROUND
RUNNING PROGRAMS
Network
Computer Systems Web Design and Hosting
may allow programs to run continually in the
background, these programs will be considered
on an individual basis and an extra charge will
be incurred based on system resources used and
operational maintenance needed. If you wish
to run background programs please contact us
at support@designwithmerritt.com before doing
so.
IRC
Network
Computer Systems Web Design and Hosting
does not allow IRC or IRC bots of ANY KIND NO
MATTER HOW SMALL to be operated on our servers.
MAIL
CONFIGURATIONS
Network
Computer Systems Web Design and Hosting
supports email connectivity to our servers directly.
This means you specify pop3 and smtp server
names in your email client to connect to us
directly to receive email on behalf of your
domain. Any requests for MX record changes to
support any other configuration will result
in additional charges.
FOREIGN
DOMAIN REGISTRATIONS
Network
Computer Systems Web Design and Hosting
will host any domain from any foreign registry
however the user is responsible for the registration
of any name not a .com, .org, .net, or .edu
domain. An .edu domain is for accredited, degree
granting educational institutions. EDU requests
(if you feel you warrant an .edu domain) are
not guaranteed by Network Computer Systems Web
Design and Hosting and if not approved by the
registrar, you may be forced to obtain an .org
domain.
NET
ABUSE
The
sending of commercial advertising through email
(AKA spamming) from a Network Computer Systems
Web Design and Hosting server, referring to
an URL on a Network Computer Systems
Web Design and Hosting server, or using an email
address that is maintained on a Network Computer
Systems Web Design and Hosting server is
STRICTLY PROHIBITED. This includes but is not
limited to activities such as using a non-existent
email return address on a commercial solicitation,
allowing spamming by third parties to promote
a web site hosted by Network Computer Systems
Web Design and Hosting, trolling (posting outrageous
messages to generate numerous responses), mail
bombing (sending multiple messages without significant
new content to the same user), subscribing someone
else to a mailing list without that person's
permission, cross posting articles to any newsgroup
without their permission, and commercial advertisements.
In general, any kind of commercial advertising
in areas on the Internet not intended for such
purposes is prohibited. Government laws construed
as protecting this practice do not apply. If
you are found to have spammed, then we will
immediately, without warning, terminate your
account with no refund. In addition, we will
impose a $100 penalty for each spam policy violation.
We reserve the right to refuse or cancel service
to known spammers. Lastly, we reserve the right
to determine what violates this policy.
SERVER
ABUSE
Any
attempts to undermine or cause harm to a Network
Computer Systems Web Design and Hosting
server or using an email address that is maintained
on a Network Computer Systems Web Design and
Hosting machine is STRICTLY prohibited. We reserve
the right to deactivate any script (even our
own) if it is used to such an extent that it
poses a threat to the performance of our network.
Any
sub-networks of Network Computer Systems
Web Design and Hosting must adhere to the above
policies. The failure to meet or follow any
of the above guidelines are grounds for immediate
account deactivation. We reserve the right to
REMOVE any account (deactivated or not) within
15 days prior notice except for spamming which
warrants immediate removal with no refunds of
monies paid to Network Computer Systems Web
Design and Hosting.
Complaints
about violators of our policies should be referred
to Support@designwithmerritt .com. Each complaint
will be fully investigated. Network Computer
Systems Web Design and Hosting reserves the
right to fully investigate any reported violations
and to determine the proper consequences.
BILLING
POLICY
INVOICES
Upon
your first invoice you will be provided with
information and instructions on how to pay and
how to setup automatic deductions by credit
card or Pay Pal if desired.
5
days past due results in access restriction
of your site.
10 days past due results in account deactivation
(no one can see your site).
20 days past due results in account deletion.
There
is a $5 late fee applied to accounts not paid
in full by the 20th of the month for the next
month.
You
will be charged a $25 fee if your account is
deleted. This amount will be added to your outstanding
balance and will become part of the debt amount
which will be reported to our collection agency.
You
will be notified via email if your account is
past due, however, we are not obligated to do
this. It is the customer's responsibility to
ensure timely payments are made. If you change
email addresses, you must inform billing.
If
your account has been deleted due to non-payment,
a $50.00 reconnection fee will need to be paid
plus all monies due to make your account current.
Our
hosting plans include a 30 day money back guarantee.
If you experience extreme problems uploading,
excessive server downtime, etc. and are dissatisfied
with your service, you will receive a full refund
(minus setup fees and overage charges) if you
cancel your account within 30 days of the activation
of your account. Our refund policy DOES NOT
apply to any additional items or services; this
includes but is not limited to POP accounts,
Real Audio/Video, Java Chat, E-commerce services
from 3rd party vendors, or anything else we
provide for an additional fee above and beyond
the basic hosting costs. Any requests for cancellation
must be received in writing via email, regular
mail or fax. Cancellations over the telephone
are not accepted.
ALL
OTHER REFUNDS
For
customers who have purchased a quarterly, semi-annual
or annual plan and wish to cancel their account
before the end of their plan, Network Computer
Systems Web Design and Hosting will refund
the balance (this does not include setup fee,
overage charges as described in the above paragraph,
and additional item charges) of your account,
however, Network Computer Systems Web Design
and Hosting will charge based on the full monthly
rate for services rendered. Network Computer
Systems Web Design and Hosting will not
approve any transfer where there may be an outstanding
balance, all accounts have to be current and
checks cleared by your bank and your refund
will be mailed to you within 10 days of your
cancellation notice or as soon as check clears
whichever comes first. Network Computer Systems
Web Design and Hosting does not refund for less
than a 30 day period so if you choose to cancel,
the next monthly anniversary date will be considered
your cancellation date. If you cancel and your
plan had no setup fee, a fee of $49 will be
added to your balance to cover setup and domain
name registration charges.
CANCELLATIONS
The
cutoff for cancellations is the 20th of each
month. If you do not notify us by that date,
you will be responsible for the next month's
payment which is due on the 20th.
|
Network
Computer Systems Web Design and Hosting has a
responsibility to protect each of our clients and
provide the best service possible. The customer is
expected to have a basic knowledge of how the Internet
functions, the types of use which are generally acceptable
on the Internet, and the types of use which are to
be avoided. Common sense is the best guide as to what
is considered acceptable use. Also common sense is
the rule when uploading files during high traffic
usage times on the Internet. Network Computer Systems
Web Design and Hosting offers space for your site
on our servers and has nothing to do whatsoever with
your access to reach our servers or the time it takes
to upload, etc. The following guidelines were designed
to ensure these services.
CONTENT
All
services provided by Network Computer Systems
Web Design and Hosting may be used for lawful purposes
only. Transmission, storage, or presentation of any
information, data or material in violation of any
United States Federal, State, or City law is prohibited.
This includes, but is not limited to: copyrighted
material, material we judge to be threatening or obscene,
or material protected by trade secrets and other statutes,
violation of U.S. export restrictions, harassment,
fraud, trafficking of obscene material, drug dealing,
and other illegal activities. The subscriber agrees
to indemnify and hold harmless Network Computer
Systems Web Design and Hosting from any claims
resulting from the use of the service that damages
the subscriber or any other party.
NOTE:
Pornography and sex-related merchandising is prohibited.
This includes sites that may infer sexual content,
or links to adult content elsewhere. This is also
true for sites that promote any illegal activity or
content that may be damaging to our servers or any
other server on the Internet. Links to such materials
are also prohibited.
A few examples of non-acceptable content or links
are: pirated software; hacker's programs or archives;
warez sites; mp3 archives
Network
Computer Systems and Hosting will be the sole
arbiter as to what constitutes a violation of this
provision.
SERVER
RESOURCES
Any
web site that uses a high amount of server resources
(such as CPU) will be given an option of either paying
extra (which depends on the resource needed) or reducing
the resource needed to an acceptable level. Misuse
of system resources, including but not limited to
employing posts or programs which consume excessive
CPU time or storage space, permitting use of mail
services, mail forwarding capabilities, POP accounts,
or autoresponders other than for the customer's own
account, resale of access to CGI scripts installed
on Network Computer Systems Web Design and
Hosting's servers (without a valid reseller account),
or attempting to use a single customer account for
third party web sites by allowing more than one domain
pointer to be used to reference pages within the customer's
site will not be allowed. Network Computer Systems
Web Design and Hosting shall be the sole arbiter of
what is considered to be a high server usage level.
CHAT
ROOMS
Network
Computer Systems Web Design and Hosting does not
allow clients to install their own chat rooms. Chat
rooms tend to be a large system hog and we cannot
permit it as an account option. Network Computer Systems
Web Design and Hosting does provide Java chat rooms
for free or a small extra fee that should meet most
users' needs and run without hindering the performance
of the servers. Non-Java chat rooms (cgi or perl based)
are not allowed.
BACKGROUND
RUNNING PROGRAMS
Network
Computer Systems Web Design and Hosting may allow
programs to run continually in the background, these
programs will be considered on an individual basis
and an extra charge will be incurred based on system
resources used and operational maintenance needed.
If you wish to run background programs please contact
us at support@designwithmerritt.com before doing so.
IRC
Network
Computer Systems Web Design and Hosting does not
allow IRC or IRC bots of ANY KIND NO MATTER HOW SMALL
to be operated on our servers.
MAIL
CONFIGURATIONS
Network
Computer Systems Web Design and Hosting supports
email connectivity to our servers directly. This means
you specify pop3 and smtp server names in your email
client to connect to us directly to receive email
on behalf of your domain. Any requests for MX record
changes to support any other configuration will result
in additional charges.
FOREIGN
DOMAIN REGISTRATIONS
Network
Computer Systems Web Design and Hosting will host
any domain from any foreign registry however the user
is responsible for the registration of any name not
a .com, .org, .net, or .edu domain. An .edu domain
is for accredited, degree granting educational institutions.
EDU requests (if you feel you warrant an .edu domain)
are not guaranteed by Network Computer Systems Web
Design and Hosting and if not approved by the registrar,
you may be forced to obtain an .org domain.
NET
ABUSE
The
sending of commercial advertising through email (AKA
spamming) from a Network Computer Systems Web
Design and Hosting server, referring to an URL on
a Network Computer Systems Web Design and Hosting
server, or using an email address that is maintained
on a Network Computer Systems Web Design and
Hosting server is STRICTLY PROHIBITED. This includes
but is not limited to activities such as using a non-existent
email return address on a commercial solicitation,
allowing spamming by third parties to promote a web
site hosted by Network Computer Systems Web
Design and Hosting, trolling (posting outrageous messages
to generate numerous responses), mail bombing (sending
multiple messages without significant new content
to the same user), subscribing someone else to a mailing
list without that person's permission, cross posting
articles to any newsgroup without their permission,
and commercial advertisements. In general, any kind
of commercial advertising in areas on the Internet
not intended for such purposes is prohibited. Government
laws construed as protecting this practice do not
apply. If you are found to have spammed, then we will
immediately, without warning, terminate your account
with no refund. In addition, we will impose a $100
penalty for each spam policy violation. We reserve
the right to refuse or cancel service to known spammers.
Lastly, we reserve the right to determine what violates
this policy.
SERVER
ABUSE
Any
attempts to undermine or cause harm to a Network
Computer Systems Web Design and Hosting server
or using an email address that is maintained on a
Network Computer Systems Web Design and Hosting machine
is STRICTLY prohibited. We reserve the right to deactivate
any script (even our own) if it is used to such an
extent that it poses a threat to the performance of
our network.
Any
sub-networks of Network Computer Systems Web
Design and Hosting must adhere to the above policies.
The failure to meet or follow any of the above guidelines
are grounds for immediate account deactivation. We
reserve the right to REMOVE any account (deactivated
or not) within 15 days prior notice except for spamming
which warrants immediate removal with no refunds of
monies paid to Network Computer Systems Web Design
and Hosting.
Complaints
about violators of our policies should be referred
to Support@designwithmerritt .com. Each complaint
will be fully investigated. Network Computer Systems
Web Design and Hosting reserves the right to fully
investigate any reported violations and to determine
the proper consequences.
BILLING
POLICY
INVOICES
Upon
your first invoice you will be provided with information
and instructions on how to pay and how to setup automatic
deductions by credit card or Pay Pal if desired.
5
days past due results in access restriction of your
site.
10 days past due results in account deactivation (no
one can see your site).
20 days past due results in account deletion.
There
is a $5 late fee applied to accounts not paid in full
by the 20th of the month for the next month.
You
will be charged a $25 fee if your account is deleted.
This amount will be added to your outstanding balance
and will become part of the debt amount which will
be reported to our collection agency.
You
will be notified via email if your account is past
due, however, we are not obligated to do this. It
is the customer's responsibility to ensure timely
payments are made. If you change email addresses,
you must inform billing.
If
your account has been deleted due to non-payment,
a $50.00 reconnection fee will need to be paid plus
all monies due to make your account current.
Our
hosting plans include a 30 day money back guarantee.
If you experience extreme problems uploading, excessive
server downtime, etc. and are dissatisfied with your
service, you will receive a full refund (minus setup
fees and overage charges) if you cancel your account
within 30 days of the activation of your account.
Our refund policy DOES NOT apply to any additional
items or services; this includes but is not limited
to POP accounts, Real Audio/Video, Java Chat, E-commerce
services from 3rd party vendors, or anything else
we provide for an additional fee above and beyond
the basic hosting costs. Any requests for cancellation
must be received in writing via email, regular mail
or fax. Cancellations over the telephone are not accepted.
ALL
OTHER REFUNDS
For
customers who have purchased a quarterly, semi-annual
or annual plan and wish to cancel their account before
the end of their plan, Network Computer Systems
Web Design and Hosting will refund the balance
(this does not include setup fee, overage charges
as described in the above paragraph, and additional
item charges) of your account, however, Network Computer
Systems Web Design and Hosting will charge based on
the full monthly rate for services rendered. Network
Computer Systems Web Design and Hosting will not
approve any transfer where there may be an outstanding
balance, all accounts have to be current and checks
cleared by your bank and your refund will be mailed
to you within 10 days of your cancellation notice
or as soon as check clears whichever comes first.
Network Computer Systems Web Design and Hosting
does not refund for less than a 30 day period so if
you choose to cancel, the next monthly anniversary
date will be considered your cancellation date. If
you cancel and your plan had no setup fee, a fee of
$49 will be added to your balance to cover setup and
domain name registration charges.
CANCELLATIONS
The
cutoff for cancellations is the 20th of each month.
If you do not notify us by that date, you will be
responsible for the next month's payment which is
due on the 20th.